With Elon Musk joining the board of Twitter, now is a good time to consider all the things Twitter should be doing, that it has never done. There are lots of obvious features (edit tweets, longer form content, better user controls, better onboarding, better spam filtering, business account support and integrated CRM and CS, etc) that were being debated within Twitter even when I was a VP at Twitter 10 years ago!
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With Elon Musk joining the board of Twitter, now is a good time to consider all the things Twitter should be doing, that it has never done. There are lots of obvious features (edit tweets, longer form content, better user controls, better onboarding, better spam filtering, business account support and integrated CRM and CS, etc) that were being debated within Twitter even when I was a VP at Twitter 10 years ago!